That's right - John Mayer, the guy who used to play songs for 13-year old girls and is now starting to shine with a more grown up sound similar to his role model, classic blues/rock guitarist Stevie Ray Vaughn (video: SRV playing a cover of Hendrix's "Little Wing"). Sure, his voice won't ever be considered edgy or hard, but he's really going transition into a more appreciated blues / quasi-rock guitar player as the years go on. There were stories of him while he was in music school where professors would stop by and just listen to him jam and mess around in the school's practice rooms. The guy is talented however lame you may think he is or some of his original pop rock songs are.
So, now that I have justified being a fan of John Mayer, what can he teach us about business?
Well, the music industry is struggling to find a profitable model while artists are finding it and have found it without the suits' help. You've all heard of the "cutting-edge" business practices of selling less of more (Long Tail) and actually giving away services and products in order to sell other products that could be more profitable or allow for a long cycle of additional business. Several musicians, I'm talking about major recording artists - not the garage bands on MySpace, have toyed around with different variations of giving away music or enhancing their music offerings through the use of the internet and old-school, non-technological means as well.
Beck's "Guero" was the first album that I remember taking advantage of the internet by leaking the album, remixes, and videos before the release of the album allowing fans to piece it together however they wanted. The first mash-up album. Then, the actual CD was released in which the album art was mostly blank, and came with stickers that could be used to decorate the cover however the fan or listener wanted to. The CD also contained videos to accompany each song that could be viewed on your computer. This was a slap in the face to the RIAA who had already basically shut down Kazaa Lite at that point which was what most people used after old school Napster shut down. Here the lawyers were trying to stop fans from distributing music, and Beck came along and basically told fans not only to give it away, listen to it how they want, and all before the release. Then he released the album and still made more fans with the unique features, and raked in on tour where all musicians make most of their money.
More recently, Radiohead gave away their latest release "In Rainbows", and allowed fans to pay what they thought the music was worth. Radiohead is already an internationally famous band - more hipster and indie rock here in the States, but I'm sure they gained a few new fans or at least exposed new people to their music through the give-away. I know their summer show nearby is already sold out months before the date of the performance. They've already said that they won't be doing the give-away again, but we thank them for blazing a trail and trying.
After Radiohead, you know that there would be followers. I've seen many smaller bands - especially MySpace bands, giving away their albums now that it is perceived as "cool" - maybe a result of the Radiohead publicity stunt, or maybe because it is a valid long-term business model. Oh yea, Nine Inch Nails also recently gave away their newest album for free, so it's not just the no-name garage bands buying into it. We'll see if it is just a trend or if it holds on to actually work.
I think the more viable business model is to give insight into the creative process like only the artist can - that's exclusive content rather than giving away the entire product. As big as life-casting, radical transparency not only in personal blogs but also corporate blogs, vlogs, podcasts, and iJournalism are it makes sense for musicians to add this personal and truthful insight into their albums somehow. Which brings us back to John Mayer.
For his new album he is posting videos from the studio, bits of songs where the lyrics and melodies are not even complete, photos of equipment used, and random posts and thoughts that are going through his mind as he records the next album. His blog has transformed from "a musician trying to crossover into stand-up comedy" (which he was trying to do on the side at times) into a blog about a modern-day musician. By letting fans in more and more into the creative process they will have a greater connection with the artist, and a stronger interest in buying the completed product. They've invested time into the creation of the new album by following the progress, and that just doesn't go away too easily. No one else can provide the content he is providing since it is him writing, talking, playing, or in front of the camera doing whatever. It's all free and leading up to the big finish which actually has a price tag - the new release.
Then there is the tour. Musicians do not get a huge cut on actual album sales, and get the much larger mark-up from tours. John even has a modern-day twist on tours incorporating a centralized place for fans to upload photos, videos, recordings, and comments so that you do not have to "search for the experience". Not to mention he should attract more and more fans by playing some of his favorite cover songs and incorporating the blues set. There should be something for everyone, and it will be interesting to see if some of the younger fans can appreciate the cover of "Bold As Love" (another Hendrix song) as much as "Your Body Is a Wonderland".
I think his business strategy is a mix of transparency and long tail, but more transparency in the end. By adding the in the user-generated content coming this summer with the new tour I think John Mayer has officially become a musician 2.0 which other businesses and owners can model themselves after. It's a great example of utilizing social media to market yourself and your product.
Write that down about the "musician 2.0" - that's a freebie for you and a keeper.
Additional Reading/Viewing:
John Mayer is still trying to be a funny guy on the side, and posted a video poking fun at the inside look into making music. This was made with the help of Judd Apatow, director of Superbad - video
Chris Anderson, author of the Long Tail recently wrote an article in Wired about the future of business being free. Check it out here - Free! Why $0.00 Is The Future Of Business