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May 4, 2008

The American Dream: Mind-Numbing Office Jobs For Everyone

In a discussion with a mentor of mine who is well into their 50's (small business owner) we came to the conclusion that the baby boomer business "gold rush" of the last 20-30 years has resulted in maybe too many publicly owned companies, large corporations, and ivory-tower offices where the next generation is coming in to be another cog in the wheel to keep the monster of a machine moving. And 99% of the corporate or big business work-force complains about the situation, but settles and still buys a vinyl-village home, adds a dog to the family, pops out some hell-raising kids, divorces a few years later (bad day at work results in bad day at home, multiply the effect over several years, and you have a reason for 50-60% national divorce rates), re-marries, retires, and looks back on a life of climbing the corporate ladder and not really leaving much of a mark.

Dating all the way back to the industrial revolution, as more and more businesses selling products to consumers grew the number of businesses selling products or services to other businesses grew. I personally think this shift from B2C to B2B oriented businesses is a major cause of the mundane aspect of most people's careers. Think about it: would you rather sell the car to an actual person or would you rather analyze the efficiency of the logistics used to transport a tire for the car that is being sold? For every B2C service or product sold there are truck loads of B2B services backing it up. And guess what? The number of B2B jobs outnumbers B2C jobs, and these jobs are getting more and more mundane, process-oriented, and outsourceable.

Just look at any job search that you submit on Monster, Jobster, or Careerbuilder. The results may go on for hundreds of pages if you are searching in a major metropolitan area, but they will be the most uninteresting positions unless you or new to the game or naive (college grads or corporate workhorse) or truly enjoy having an "8-5 5 days a week auto-drive position with the chance of moving up the ranks of middle management over a 40 year period" job. Logistics specialist, Sr. Analyst, Data Integrity Jr. Manager, etc. These all will result in hours of spreadsheet viewing, report writing, pointless meetings, and hours of boredom even if you are working. If you are a manger you are not running a business, you are improving processes. If you are an employee, you are acting out the role in that process. Exciting, right?

Add in all of the other wonderful aspects of the business world including pleasing the shareholders, acquiring businesses, being acquired, merged, outsourced, or eliminated and you are in for what may seem like a wild ride - but it really is only wild for the owners moving around the pieces on the chessboard to maximize their profits while you enjoy a 2-4% raise each year and continue serving your purpose.

So, what is the solution?

Well, we can't stop the pace of growth and operation in the "big business" world, but small business owners and entrepreneurs can take advantage of the situation. If you want to grow your personal or small business to be a lifestyle business for the rest of your career I salute you. That's an admirable move, and a dream of mine, as well. However, with the rate of business growth in the corporate and publicly-owned market, you have a good chance of being bought much sooner than in the past. Some business plans in the tech industry have exit strategies of less than 1-2 years. Bam, sell to some CEO of Boring Company, Inc who thinks that your company is a good fit for them whether you agree or not, take the cash, and do it again. Or retire.

Small businesses do not have much of chance competing with bigger businesses operating on volume and cost-cutting, so the best bet is to start the business with the goal of selling sooner rather than sticking around to fight for space in a market where the competitor has just outsourced what you do to someone who is paid just enough to feed themselves. Cost vs. Quality is unfortunately a mostly invalid argument these days if you want to stay in business. Very few succeed taking the side of quality as a long-term plan.

Small business is where the fire is still burning brightly in the owner's and employees' minds, and offers you the chance to have a more exciting and higher impact job. Not to mention, it's generally more lucrative at the cost of being riskier. From the beginning, I have recommended that college grads seek to work for smaller businesses or lesser known companies still with good reputations. Unfortunately, there is not a good resource that lists jobs in the more entrepreneurial sector. These are usually word-of-mouth or opportunities that result from networking. Well, most college students do not have many professional contacts, so professional networking and word-of-mouth opportunities are hard to come by. This is another flaw in the system as college grads are being funneled into the corporate world simply because opportunities with smaller businesses are not widely available.

This is pretty much where we both paused for awhile, continued eating, and shook our heads. I wanted to say, "What a mess", but was beaten to the punch by the old guy on the other side of the table who broke the silence by saying something to the effect of, "There is still hope in the business world, but it is far and few between in corporate America. There are still diamonds in the rough - large, publicly owned companies that still act like rebels similar to when they started, but they're hard to find and it could change in an instant. Many companies claim to be different, but many of them are really the same."

October 17, 2007

Misery Cubed - The Cubicle Simulator

I actually did not go out searching for a cubicle simulator, but just sort of stumbled on it. Living in Indianapolis, near Ball State University 40 minutes north in Muncie, Indiana it's not uncommon to see commercials on tv for their programs that they offer. Their entrepreneurship master's program looked interesting, so I checked out the website for the Miller College of Business at BSU. I'm not sure that I would ever go to school for an advanced degree in entrepreneurship as I could buy the same books and gain similar resources through the local SBA. Anyways, as I was reading about the program, courses, and honors, I was drawn to the Experience the Non-Entrepreneurial Life at MiseryCubed.com banner.

It's a sad but true representation of the cube farms that the majority of entry-level employees and even mid-level employees work in. It's also humorous because it is a bit overdone even though I a big opponent of non-open, creativity killing, gray walled workspaces.

October 11, 2007

Learn from Chef Ramsey

Managing a restaurant is the classic business example that was used in many of the textbooks and courses that I took. It's a simple yet complex business that illustrates many principles perfectly.

Kitchen Nightmares, featuring Gorden Ramsey, is just another reality television show brought to us by the fine people at FOX. At first glance, yes, it does have it's moments which were built up for entertainment purposes, but this show has good value for those out there running a business or looking to start a business. Every single episode so far has involved a manager that has lost the fire and control of the business.

Ramsey comes in, shows them that they are putting out a piss poor performance that won't win any awards, and re-ignites most of them to love their business and want it to be successful. It's basic consulting - managing employees better, doing market research, improving your product, delivering high quality products and service day in and day out, and doing what you love.

I don't know how many times it has been said to these managers, "If you don't love it, quit or sell it and move on". That's great advice for any entrepreneur or business owner, but also applicable to you in your area of study or first job. Life is too short not to be happy doing something you love.

September 28, 2007

Lessons Learned from Vonage

If you haven't heard, Vonage, the voice over IP technology company with the annoying commercials, was accused of knowingly violating patents from Sprint and Verizon. Whether they knowingly violated patents is a big issue, but the fact is that they did violate patents for similar technology and uses. The courts are have re-opened one of the cases, and the other case is being appealed (Read more: Vonage Investor Relations page)

Whether you're trying to start a business in your dorm room or trying to fly solo on the side of an entry-level job it is so important to research copyrights, trademarks, and patents. Before you sink a significant amount of bills into your idea, look for any possible infringements or legal issues that could sink you soon after you start swimming. Hire a lawyer to handle the research for you if you are dead serious about doing things the right way.

Starting a web-based business should involve researching domain name legal hurdles, business names already in use, graphics and content that you post on your website, and so on. Unfortunately, there is tons of gray area in the world of web laws as lawmakers and politicians are still trying to figure out what the internet is. It's always safer to lean away from any name or content that you even have to think about if it is usable or not.

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